Refund & Purchase Policy

Effective October 22, 2026 · Last updated October 23, 2026

This policy is part of our Terms of Purchase. When you buy from us, you agree to both, including Section 14 of the Terms of Purchase: informal resolution first, then individual arbitration and a class-action waiver, with a 30-day right to opt out. It's Sweet2Elite LLC's one refund policy. It replaces every earlier refund statement in any footer, FAQ, checkout line or older policy page.

When your purchase is delivered

Your purchase counts as delivered when we send your login or access link to the email you used at checkout and your access is active in our client portal. For a live event, it counts as delivered when your access to the live session is sent. Our systems record both.

24-hour refund window

If you have not had substantial access, email Support within 24 hours of the charge and we will refund that item to the original payment method.

Substantial access means any one of the following: a file download, a video played past 10 minutes, a workbook opened, a live session attended, or a login on two or more calendar days. A checkout view, or a single login with no play and no download, is not substantial access.

For a subscription, this applies to your first charge only. Renewal charges are final once charged. For a payment plan, this applies to your first payment. If we refund it, we also cancel the payments you still owe.

The 24-hour window doesn't apply to live challenge and event seats.

After 24 hours, all sales are final

Our products are digital and start right away. After the 24-hour refund window, there are no refunds, except the 7-day Access Fix and the refunds listed under "We always refund." That includes changing your mind, not using the product, forgetting you bought it, missing a live session, a schedule conflict, or not getting the result you hoped for. We don't promise results. See the Earnings & Results Disclaimer.

The 7-day Access Fix

• Can't get in? Email [email protected] within 7 days of your purchase. Send it from your checkout email, or tell us which email you used, and describe what you see.
• We'll fix it with a new login, a resent link or manual access. Fixing your access is the remedy. It isn't a refund.
• When we refund. If we can't get you in within 5 business days of your email, and our records show you never logged in, opened a lesson or file, or joined a live session, we refund that product in full.
• After the first 7 days, we'll still fix access problems for your whole access period. If we can't restore something you still have a right to access, we'll replace it with comparable content. If we can't do that either, we'll offer a fair remedy, which may include a partial refund.

We always refund

• Duplicate charges.
• Any subscription charge made after a cancellation we received in time, meaning before that renewal charge.
• Anything we cancel and don't replace, including a challenge or event we cancel and don't run within 30 days.
• Any refund the law requires.

Live challenges and events

Your seat is your ticket. It's final once purchased, including before the first live session, and it can't be shared, resold or transferred. Missing a session doesn't earn a refund or credit. If we cancel or move a session, you get the new date or a replay. Replays are covered in Section 7 of the Terms of Purchase.

Subscriptions and memberships

Cancel online anytime in your Whop account, or email [email protected]. Cancelling stops future charges, and you keep access until the end of the period you already paid for. Renewal charges are non-refundable once charged, except as listed under "We always refund." Full renewal and cancellation terms are in Section 6 of the Terms of Purchase.

Payment plans

A Sweet2Elite payment plan (offered only on programs of $1,000 or more) is one purchase split into payments. You agree to make every payment, even if you stop using the program. If you get a refund under this policy or a program guarantee, we also cancel any payments you still owe for that product.

Program guarantees

If your checkout names a program guarantee, it applies exactly as written. Today, that's the Rich Men Only™ Do-the-Work Money-Back Guarantee. If any RMO page or checkout says "no refunds," the guarantee still applies.

How refunds are paid

• Refunds go to your original payment method. We start an approved refund within 5 business days. Your bank or provider may take another 5 to 10 business days to show it.
• If you paid with a pay-later provider (such as Sezzle, ClarityPay, PayPal or Splitit), the refund goes to that provider, which adjusts your plan under its terms.
• When a product is refunded, your access to it ends.

Purchases made before October 22, 2026

Purchases made before October 22, 2026 follow the refund policy posted at the time you bought. If different statements were shown to you when you bought, email us. We'll apply the one most favorable to you.

Questions about a charge

Please email [email protected] before you contact your bank. We reply within 2 business days. You always keep your right to contact your card issuer or payment provider. Card charges normally appear as WHOP*SWEET2ELITE.

Other things to know

• UK and EU customers: you ask for immediate access. You agree that, where the law allows, you lose the 14-day right to cancel once your access begins.
• You can ask us for a written copy of this policy at any time.
• Nothing in this policy limits rights you have under the law where you live that can't be waived.

Sweet2Elite LLC · PMB 1393, 300 Peachtree St NE, Ste CS2, Atlanta, GA 30308-3565 · [email protected]